Starting at Guest Services

When you arrive at Dorney Park with a disability-related need, your first stop is Guest Services, located just inside the main entrance. Bring any documentation you have — a doctor's note, a letter explaining the disability, or a prior accommodation record from another Six Flags or Cedar Fair park. Guest Services staff will review your situation and set you up with the appropriate program and materials for the day.

The park publishes a Guest Accessibility Guide that lists every attraction with specific notes on boarding procedures, restraint types, and whether a companion transfer is required. You can download it from the accessibility page at dorneypark.com before your visit, or pick up a physical copy at Guest Services. Reading it in advance saves time at individual ride entrances.

The Boarding Pass Program

Dorney Park's primary accommodation for guests who cannot stand in standard queues is the Boarding Pass Program. This replaces what other parks call a DAS (Disability Access Service) pass.

How it works:

• A guest with a qualifying disability (or their caregiver) visits the Guest Services window near the entrance at the start of the day.
• Guest Services issues a Boarding Pass for the day.
• At each ride, the Boarding Pass holder visits the ride entrance and requests a return time equal to the current posted wait.
• The group waits in a non-queue environment (elsewhere in the park) for that time, then returns to board via the accessible/alternate entrance.

The Boarding Pass is issued to the individual with the disability and typically covers a group of up to four people total. It is not transferable.

This program is designed for guests who cannot manage extended time in a traditional queue due to physical, cognitive, or sensory reasons. There is no strict list of qualifying conditions — Guest Services makes accommodations case by case. If you've received DAS at Disney or an equivalent accommodation at another chain park, you'll qualify here.

Wheelchair and ECV Rentals

Manual wheelchair and electric convenience vehicle (ECV) rentals are available from the Stroller/Wheelchair Rental Center near the main entrance. The ECV option includes a sun canopy. Quantities are limited, and ECVs can sell out on busy days. Reserving online in advance (when available) is the safer option.

Bringing your own wheelchair or mobility device is also fully supported. Most pathways through the park are paved and accessible, though some older midway areas have uneven surfaces. Planet Snoopy and the main coaster areas are all wheelchair accessible for navigation.

Ride Accessibility by Type

Not every ride at Dorney Park can accommodate every guest. Here's the general breakdown:

Coasters with transfer seating available:

Most major coasters require a transfer from a wheelchair to the ride vehicle. Guests who can transfer independently or with companion assistance can typically ride. Rides like Steel Force, Hydra, and Thunderhawk have accessible boarding rows and wider loading platforms.

Coasters with more restrictive requirements:

Iron Menace, Talon, and Possessed have specific body dimension requirements beyond height — chest clearance, leg positioning, and over-the-shoulder restraint fit all factor in. Guests with prosthetics, implants, or unique body proportions should speak with Guest Services or the individual ride attendant before waiting in any queue.

Flat rides:

Rides like Scrambler, Tilt-a-Whirl, and Sea Dragon vary in their accommodation capacity. The Guest Accessibility Guide covers each one individually.

Planet Snoopy:

All Planet Snoopy rides are designed with accessibility in mind and generally have wider loading areas and companion seating options.

Sensory Considerations

Dorney Park is not a quiet park. The midways have high ambient noise, ride audio, and seasonal entertainment. If a guest in your group is sensitive to unexpected sounds:

• Avoid visiting on nights when Halloween Haunt overlaps with daytime operations (early September weekends before Haunt officially opens)
• Planet Snoopy plays music and show audio throughout the day
• The Team Charlie Brown live show runs multiple times daily and involves amplified sound

Guest Services can advise on quieter areas of the park and lower-stimulation windows during the day.

Service Animals

Service animals (ADA-compliant definition) are permitted in the park. Not all ride boarding areas can accommodate a service animal on the ride itself — the Guest Accessibility Guide lists each attraction. Kenneling options for service animals at specific attractions are handled by ride staff; ask at the entrance.

Medication and Medical Devices

Guests with medical devices (insulin pumps, cochlear implants, pacemakers) should note that many rides have magnetic components. Manufacturer guidance on exposure to strong magnetic fields should be consulted before riding. Notify ride operators of any implanted device before boarding.

The park allows sealed medication containers and medical supplies through the main entrance security process. Mention any medical equipment to the security team at the bag check — they are trained to handle these situations without holding up your entry.